Facial features are centred pretty well (left-right), but are proportionately spaced for a smaller head. Hoodie is obscuring the top of the head in such a way that makes the space from brows to crown of the head difficult to judge accurately, but it still seem too big. I think that’s what’s throwing off the facial feature’s ability to ‘sit’ naturally.
If you raise the eyes to compensate for that, the nose will have to raise too else it’ll seem too long. Mouth might then also wind up following, depending on how far the adjustment goes.
Andrew Loomis would actually have you chop the sides off that starting ‘sphere’ we all use for undersketches - I’ve found that tends to help resolve issues I have with making the top of the head too tall.
Aha I found it! This guy makes me wanna go cry about my artskills though. I don’t actually follow most of the other ‘steps’ shown without their explanations in that pic at all.
I might totally edit this when I’m not drowsy, sorry for the sleep-babbles X)