# \[SOLVED\] Why can't i open the game?

**URL:** <https://discourse.cataclysmdda.org/t/solved-why-cant-i-open-the-game/13189>\
**Category:** The Bunker\
**Created:** [December 24, 2016, 11:44pm UTC](https://discourse.cataclysmdda.org/t/solved-why-cant-i-open-the-game/13189 "2016-12-24T23:44:42Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![gabrieljim](https://sea2.discourse-cdn.com/flex016/user_avatar/discourse.cataclysmdda.org/gabrieljim/32/1279_2.png) [@gabrieljim](https://discourse.cataclysmdda.org/u/gabrieljim)\
**Post date:** [December 24, 2016, 11:44pm UTC](https://discourse.cataclysmdda.org/t/solved-why-cant-i-open-the-game/13189/1 "2016-12-24T23:44:42Z")

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Hey, i just found out about this game and it looks pretty cool.

I got the Windows version (i’m currently on Windows 7), yet when i double click “cataclysm-tiles.exe”, nothing happens…

I downloaded the same version in another pc with Windows 10 and it does work.

So could you help me figure out why the game isn’t loading?

Thanks in advance.

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**Author:** ![Flare](https://avatars.discourse-cdn.com/v4/letter/f/c0e974/32.png) [@Flare](https://discourse.cataclysmdda.org/u/Flare)\
**Post date:** [December 25, 2016, 12:25am UTC](https://discourse.cataclysmdda.org/t/solved-why-cant-i-open-the-game/13189/2 "2016-12-25T00:25:24Z")

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Did you download the game from this page: [http://en.cataclysmdda.com/](http://en.cataclysmdda.com/) on the right?

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**Author:** ![gabrieljim](https://sea2.discourse-cdn.com/flex016/user_avatar/discourse.cataclysmdda.org/gabrieljim/32/1279_2.png) [@gabrieljim](https://discourse.cataclysmdda.org/u/gabrieljim)\
**Post date:** [December 25, 2016, 12:38am UTC](https://discourse.cataclysmdda.org/t/solved-why-cant-i-open-the-game/13189/3 "2016-12-25T00:38:04Z")

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> [@Flare](#):
>
> Did you download the game from this page: [http://en.cataclysmdda.com/](http://en.cataclysmdda.com/) on the right?

Yeah, I’m sure, the “Windows” under the “Stable Releases”

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**Author:** ![Flare](https://avatars.discourse-cdn.com/v4/letter/f/c0e974/32.png) [@Flare](https://discourse.cataclysmdda.org/u/Flare)\
**Post date:** [December 25, 2016, 1:06am UTC](https://discourse.cataclysmdda.org/t/solved-why-cant-i-open-the-game/13189/4 "2016-12-25T01:06:27Z")

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Off the top of my head, I can think of two reasons.

The first one is permissions. Maybe the user account doesn’t have the right permissions to execute an exe downloaded from the web. You’d probably get a message about this though if you’re using a home computer with relatively default settings. A computer at work or at school might be different. It could also be something inside the folder that the exe requires that doesn’t have the right permissions.

The second one is that you’re running a linux or mac that can’t run exe files. In which case you will need to run an emulator. But again you’ll probably get a pop up message about that.

But to collect more info, if you open up task manager, do you see the process running for a little bit before disappearing or does it not start up there at all?

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**Author:** ![Kadian](https://sea2.discourse-cdn.com/flex016/user_avatar/discourse.cataclysmdda.org/kadian/32/214_2.png) [@Kadian](https://discourse.cataclysmdda.org/u/Kadian)\
**Post date:** [December 25, 2016, 1:08am UTC](https://discourse.cataclysmdda.org/t/solved-why-cant-i-open-the-game/13189/5 "2016-12-25T01:08:40Z")

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> [@Flare](#):
>
> The second one is that you’re running a linux or mac that can’t run exe files. In which case you will need to run an emulator. But again you’ll probably get a pop up message about that.

> [@gabrieljim](#):
>
> … (i’m currently on Windows 7) …

Windows on Linux or Mac?

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**Author:** ![Flare](https://avatars.discourse-cdn.com/v4/letter/f/c0e974/32.png) [@Flare](https://discourse.cataclysmdda.org/u/Flare)\
**Post date:** [December 25, 2016, 1:30am UTC](https://discourse.cataclysmdda.org/t/solved-why-cant-i-open-the-game/13189/6 "2016-12-25T01:30:33Z")

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Just me not reading right :o.

Try redownloading, could be a corrupt file.

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**Author:** ![gabrieljim](https://sea2.discourse-cdn.com/flex016/user_avatar/discourse.cataclysmdda.org/gabrieljim/32/1279_2.png) [@gabrieljim](https://discourse.cataclysmdda.org/u/gabrieljim)\
**Post date:** [December 25, 2016, 2:18am UTC](https://discourse.cataclysmdda.org/t/solved-why-cant-i-open-the-game/13189/7 "2016-12-25T02:18:14Z")

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> [@Flare](#):
>
> The first one is permission

I doubt is that, i’m the only user of the PC and i’ve also tried the Run as administrator and all that stuff.

> [@Flare](#):
>
> But to collect more info, if you open up task manager, do you see the process running for a little bit before disappearing or does it not start up there at all?

Yes, i just checked and it does appear for a moment, i can also see the borders of the window with the name of the game on it but it goes away in a second

> [@Flare](#):
>
> Try redownloading, could be a corrupt file.

I did this as well, unfortunately didn’t work

I appreciate you trying to help, thank you.

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**Author:** ![Flare](https://avatars.discourse-cdn.com/v4/letter/f/c0e974/32.png) [@Flare](https://discourse.cataclysmdda.org/u/Flare)\
**Post date:** [December 25, 2016, 2:37am UTC](https://discourse.cataclysmdda.org/t/solved-why-cant-i-open-the-game/13189/8 "2016-12-25T02:37:01Z")

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Could be anti-virus overreacting, but most of them will usually say something about taking action. Have you tried running as administrator?

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**Author:** ![gabrieljim](https://sea2.discourse-cdn.com/flex016/user_avatar/discourse.cataclysmdda.org/gabrieljim/32/1279_2.png) [@gabrieljim](https://discourse.cataclysmdda.org/u/gabrieljim)\
**Post date:** [December 25, 2016, 2:38am UTC](https://discourse.cataclysmdda.org/t/solved-why-cant-i-open-the-game/13189/9 "2016-12-25T02:38:54Z")

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> [@Flare](#):
>
> Could be anti-virus overreacting, but most of them will usually say something about taking action. Have you tried running as administrator?

I don’t have an Antivirus lol. And yeah, I tried the administrator and compatibility modes

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<div class="post-metadata">

**Author:** ![Flare](https://avatars.discourse-cdn.com/v4/letter/f/c0e974/32.png) [@Flare](https://discourse.cataclysmdda.org/u/Flare)\
**Post date:** [December 25, 2016, 4:31am UTC](https://discourse.cataclysmdda.org/t/solved-why-cant-i-open-the-game/13189/10 "2016-12-25T04:31:32Z")

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> [@gabrieljim](#):
>
> [quote=“Flare, post:8, topic:13189”]Could be anti-virus overreacting, but most of them will usually say something about taking action. Have you tried running as administrator?

I don’t have an Antivirus lol.[/quote]

Are you sure? Do you mean you purposefully disabled all the anti-virus you could find on your computer or do you mean that you haven’t gone out of your way to install one? If it is the latter, there still might be some anti-virus software on there that you may not know about. I don’t use windows 7, but if you’ve done any windows updates at all it there’s a chance you have anti-virus on your computer.

If all else fails, try booting up in safe mode and see if the executable will run.

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<div class="post-metadata">

**Author:** ![gabrieljim](https://sea2.discourse-cdn.com/flex016/user_avatar/discourse.cataclysmdda.org/gabrieljim/32/1279_2.png) [@gabrieljim](https://discourse.cataclysmdda.org/u/gabrieljim)\
**Post date:** [December 25, 2016, 4:49am UTC](https://discourse.cataclysmdda.org/t/solved-why-cant-i-open-the-game/13189/11 "2016-12-25T04:49:47Z")

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> [@Flare](#):
>
> [quote=“gabrieljim, post:9, topic:13189”][quote=“Flare, post:8, topic:13189”]Could be anti-virus overreacting, but most of them will usually say something about taking action. Have you tried running as administrator?

I don’t have an Antivirus lol.[/quote]

Are you sure? Do you mean you purposefully disabled all the anti-virus you could find on your computer or do you mean that you haven’t gone out of your way to install one? If it is the latter, there still might be some anti-virus software on there that you may not know about. I don’t use windows 7, but if you’ve done any windows updates at all it there’s a chance you have anti-virus on your computer.

If all else fails, try booting up in safe mode and see if the executable will run.[/quote]

I’m pretty sure, since I installed Windows 7 and didn’t do any updates, I’m still gonna try what you said in the morning, I’ll let you know what happened

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<div class="post-metadata">

**Author:** ![gabrieljim](https://sea2.discourse-cdn.com/flex016/user_avatar/discourse.cataclysmdda.org/gabrieljim/32/1279_2.png) [@gabrieljim](https://discourse.cataclysmdda.org/u/gabrieljim)\
**Post date:** [December 25, 2016, 5:03am UTC](https://discourse.cataclysmdda.org/t/solved-why-cant-i-open-the-game/13189/12 "2016-12-25T05:03:11Z")

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Alright, i found a way to solve this:

I went to config/options.txt

There, look for:

SOFTWARE\_RENDERING false

and change it to:

SOFTWARE\_RENDERING true

After this the game opened, but I appreciate the help!